Frequently Asked Questions.

General FAQs

Do you work with Aggressive dogs? - Yes we do. Dogs with dog aggression or human aggression will strictly be one on one in home lessons. This is a serious relationship imbalance that needs to be solved by working directly with you.

Is there a guarantee with training? Our guarantee is to be there to help you for the life of your dog. The maintaining of good behavior is fully dependent on you and your abilty to follow through with the training. If you don’t do your part your dog will go back to what they were doing before.

What is the refund policy? -

Board and Train - Your payment is fully refundable 7 days prior to the start date of your board and train. Cancellations made after that 7 day window will be charged a $500 fee. Cancellations can be made up to 7 days after the start date with a partial refund less the daily rate with time spent with your dog.

Private lessons - Your payment is fully refundable 7 days prior to the start date of your lessons. Cancellation can be made 7 days after the first lesson with a partial refund reflecting time spent watching video submissions, providing feeback, and the first in person lesson.